Increase Safety
The safety of a person with unmanaged mental health challenges in acute crisis and the safety of first responders and involved healthcare personnel is paramount.
Prior to establishing contact with a person in crisis, first responders are presented with a Pre-Response Safety Briefing summarizing care considerations, any known de-escalation tactics and other safety factors compiled from previous jurisdictional contact. In situations where an individual requires transportation to a hospital, acute crisis facility or detention centre, a summary of on-scene observations and safety considerations is automatically generated and securely transmitted prior to arrival.
“The system provides useful and timely evidence based information to assist officers in making appropriate decisions whether a person is at risk of harm to themselves or others.”
— Supt. Randy Huisman
Superintendent, Patrol Division
Saskatoon Police Service
“If I haven’t dealt with an individual but another officer has, as soon as I pull it up I can see their triggers and ways on how to de-escalate things. It ends in a peaceful resolution almost always if we have that prior knowledge.”
— Cst. Ryan Laycoe
Patrol Officer
Belleville Police Service
“The value of this technology is that it gives us advanced notice, like when paramedics warn us of a cardiac arrest coming or an acute stroke. It improves the timeliness and appropriateness of care and supports the patient needs.”
— Dr. Craig Murray
Chief of Emergency Medicine
Surrey Memorial Hospital