Improve Crisis Outcomes
A community-centric approach focuses collaborative efforts on achieving the best possible outcomes for a person in acute crisis.
First responders are supported in identifying the most appropriate outcomes for a person in crisis, balancing risk management with evidence-informed decision making. Standardized data collection and the use of clinical language improves the transition of care via automatically-generated PDF summaries. Barriers to accessing care or follow-up services are reduced via secure digital community networks.
“A great benefit to our members is access to the person-in-crisis information and de-escalation techniques to make the interaction as successful as possible.”
— Sgt. Chris Palmer
Mental Health Unit
York Regional Police
“This platform has improved professional communication between our officers and the medical staff and doctors which has helped to increase more appropriate outcomes for the patients, and allowed our officers to spend more time patrolling the streets, thus improving public safety.”
— Insp. Jarrid St. Pierre
Detachment Area Commander
Central Plains RCMP
“HealthIM supports collaboration for our clients between our community partners and inter-agency programs. It allows for community partnerships to continue to assist an individual through their mental health, or, crisis situation following contact with the police.”
— Jodine Szabo
Manager, Crisis Services
Prairie Mountain Health