Brantford Police Service has 156 Sworn Officers and responds to 1,558 mental health related calls annually.
BPS utilizes 3 Mobile Crisis Teams (MCTs) in partnership with St. Leonard's Community Services. MHA apprehensions are transported to Brantford General Hospital.
HealthIM was implemented to facilitate communication between Officers, MCTs, and community healthcare partners. The system is now being used experimentally to identify candidates for proactive support and intervention to avoid future calls for service.
Time Range: Pre - 2015 Post - 2016
LONDON POLICE SERVICE
LPS has 587 sworn officers and responds to 2,645 mental health- related calls for service annually. In response to delays in communications with local health care partners, LPS implemented HealthIM without the digital link to hospital.
LPS Officers may choose to divert persons in crisis to London Crisis Centre when an apprehension is not necessary. Presently London Police Service does not operate an MCT.
HealthIM was adopted to support officer decision making and improve access to data.
Time Range: Pre - 2014 Post - 2016
Note: Pre-test data unavailable for Admission Rate
NIAGARA REGIONAL POLICE SERVICE
NRPS has 700 sworn officers and responds to 3,171 mental health- related calls for service annually. Niagara Regional Police Service worked closely with Niagara Health to adopt new protocols for transfer of care. The interRAI BMHS and an experimental early version of HealthIM were deployed to facilitate the new protocols.
NRPS currently operates MCT and COAST units.
HealthIM was adopted to improve communication between NRPS and Niagara Health, to support officer decision making and to improve access to data.
Time Range: Pre - 2011 Post - 2014
"HealthIM is the thread that holds all the pieces of our mental health strategy together."
Chief Geoffrey Nelson, Chief of Police Brantford Police Service
"Within a month we established 100% buy in from the front line members."
Cst. Aaron Tompkins Smiths Falls Police Service
"Our members feel supported onscene during crisis calls. They now have the tools to make evidence-informed decisions."
A/S/Sergeant Jeff Shiels Cobourg Police Service
"We haven't run into any major support issues. The cost to our department to support the software has been minimal."
Bradley Resvick, IT Supervisor London Police Service
"I think there’s no doubt the service we’re providing in Cornwall is better than what we were doing and I think that our officers will be put to better use."
Deputy Chief Spowart Cornwall Police Service
"It’s going to be a big advantage to our emergency department and to the patients."
Linda Davis, CEO Northumberland Hills Hospital
"The triage and psychiatric nurses in the ER appreciate having standardized information at their fingertips."
Lorri Carlson, Transition Lead Saskatchewan Health Authority