System Results

(Average of All Services)


46%

FEWER
APPREHENSIONS

39%

REDUCED HOSPITAL
WAIT TIME

37%

INCREASED
ADMISSION RATE

CASE STUDIES

Results logos 0003 branps a0b8ef02f41bda8fa3040c6ee65ac120b31455b485e4da2f85ecda8f439dfc7a
BRANTFORD
POLICE SERVICE

Population: 97, 496

Sworn Officers: 156

Results logos 0000 londps a0f6a3b479d5542b96c48ad9263029b7f60d6d168335d42eb82a770e3bee4b00
LONDON
POLICE SERVICE

Population: 383, 822

Sworn Officers: 587

Results logos 0001 niagps 3172cf67919c171a7b8645b4d8b5417f9d6e76c0d1624cde63b52f9c9128722e
NIAGARA REGIONAL
POLICE SERVICE

Population: 431, 346

Sworn Officers: 700

BRANTFORD POLICE SERVICE

Background
-
Brantford Police Service has 156 Sworn Officers and responds to 1,558 mental health related calls annually.
Resources
-
BPS utilizes 3 Mobile Crisis Teams (MCTs) in partnership with St. Leonard's Community Services. MHA apprehensions are transported to Brantford General Hospital.
Goals
-
HealthIM was implemented to facilitate communication between Officers, MCTs, and community healthcare partners. The system is now being used experimentally to identify candidates for proactive support and intervention to avoid future calls for service.

Time Range: Pre - 2015     Post - 2016

LONDON POLICE SERVICE

Background
-
LPS has 587 sworn officers and responds to 2,645 mental health- related calls for service annually. In response to delays in communications with local health care partners, LPS implemented HealthIM without the digital link to hospital.
Resources
-
LPS Officers may choose to divert persons in crisis to London Crisis Centre when an apprehension is not necessary. Presently London Police Service does not operate an MCT.
Goals
-
HealthIM was adopted to support officer decision making and improve access to data.

Time Range: Pre - 2014     Post - 2016

Note: Pre-test data unavailable for Admission Rate

NIAGARA REGIONAL POLICE SERVICE

Background
-
NRPS has 700 sworn officers and responds to 3,171 mental health- related calls for service annually. Niagara Regional Police Service worked closely with Niagara Health to adopt new protocols for transfer of care. The interRAI BMHS and an experimental early version of HealthIM were deployed to facilitate the new protocols.
Resources
-
NRPS currently operates MCT and COAST units.
Goals
-
HealthIM was adopted to improve communication between NRPS and Niagara Health, to support officer decision making and to improve access to data.

Time Range: Pre - 2011     Post - 2014

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